ACS Training Booking Guidance

To request a place on a training course:

1. Complete the ACS Booking Form here

2. Return the completed form to:
   📧 acslearninganddevelopment@hertfordshire.gov.uk

Before Booking:

✅ Manager Approval – Ensure you have authorisation from your manager before applying.

Confirmation & Course Details:

• You will receive a confirmation email once your place is secured. This will be sent well in advance of the course date.

• Two weeks before the course date, you will receive a course reminder with Joining Instructions, including MS Teams/Zoom links where applicable.

If You Do Not Receive Confirmation:

📞 If you have not received confirmation within 10 days before the course starts, please contact acslearninganddevelopment@hertfordshire.gov.uk

Cancellations & Rebooking:

⚠️ If there are not enough bookings 4 weeks before the course date, the event will be cancelled, and delegates will be notified. We will do our best to rebook delegates onto a suitable alternative.

Attendance Policy:

🎯 Bookings are accepted with the expectation that delegates will attend the full course, whether virtual or face-to-face.

Cancelling Your Booking:

❗ If you need to cancel, please provide sufficient notice via email.
Failure to attend without prior notice may affect your eligibility for future course bookings.