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Direct Payment holder online support drop in : Monday 19th August 11am-12pm

 Hosted on Microsoft Teams this session is open to all Hertfordshire Direct Payment holders and representatives, providing a valuable opportunity for asking questions, collective learning and support to share information about managing direct payments.


This online support drop in will be hosted by a member of our EAG (employment advice and guidance) team who will be on hand to answer questions related to managing Direct Payments.

Click here to complete a short registration

For Personal Assistants - All about Purple Match - online session : Monday 22nd July 10am-11am



FOR PA’S : Join our upcoming online session, hosted by a member of our recruitment team and an employment advice and guidance officer. This event is designed for Personal Assistants (PAs) and aspiring PAs to explore Purple Match, understand the functionalities of our PA bank and jobs board, and get answers to any questions they may have.



Click here to complete a short registration

Cover Letter workshop for Purple Match Personal Assistants (PAs)

For PA’s: watch the replay of an insightful online workshop where we delve into the art of crafting a person-centred and standout cover letter to complement your CV, specifically tailored for Purple Match PA vacancies.

In this online workshop you will discover:

  • Key strategies for creating a compelling cover letter that highlights your unique strengths and experiences.
  • Tips for standing out by creating a person-centred application.
Click here to watch the replay

EAG Referral form

Once you have a Direct Payment in place please complete this self referral form to receive support from our Employment, Advice and Guidance (EAG) team

Click here to complete a self referral

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"Your life, your way" - watch our video playlist from our event in collaboration with Community Catalysts

Watch the videos here

Welcome to Hertfordshire Direct Payment Support Service!

From 1st January 2023, Purple will be supporting Service Users utilising a Personal Budget through a Direct Payment or Individual Service Fund, through the new Hertfordshire Direct Payment Support Service.

Find out more here

Looking to learn more about your Direct Payments?

Explore our Direct Payments information further by visiting the Useful Resources section. Here you will find our comprehensive growing library of guides and documentation, which includes an introductory webinar replay to support you.

View our useful resources

Free Fire Risks workshop for Personal Assistants supporting Adults

‘Caring Together’ aims to raise awareness of potential fire risks and early warning signs to help safeguard individuals from such risks in their own homes. The course will provide advice on interventions provided by HFRS and formal referral pathways to ensure appropriate interventions are put in place to protect individuals.

In addition Caring Together will cover other key issues such as the dangers of scam mailings and doorstep crime, faced by vulnerable people living in their own homes.


To book: email giving the name of the staff member, desired course date and their email address for the course joining link to be sent to.

Please email for more information.

Dates and times on Microsoft Teams

July 2nd 2024

13:00 – 16:30

November 22nd 2024

10:00 – 13:30

March 20th 2025

10:00 – 13:30

Click here to learn more

Purple Match - the new name for PA Recruitment!

Purple Match is dedicated to supporting Direct Payment Holders who employ their own PAs, keeping you informed about the role and responsibility of being an employer as well as advice and guidance about recruiting and retaining PAs.

Find out more

Who are Purple?

Purple has a long history of providing Direct Payment and Personal Health Budget support services across the UK and is delighted to be working with Hertfordshire County Council in bringing this new Service to life.

Find out more