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In this edition, you will find information about our online support drop-in sessions.

These sessions are held via Microsoft Teams and provide a welcoming space for Direct Payment holders and their representatives to ask questions, exchange experiences, and receive personalised support from a member of the Employment Advice and Guidance team. If you are experiencing difficulties in recruiting a Personal Assistant, we have included guidance on the support available.

This includes information on how to request a review of your direct payment amount, based on your individual circumstances. We have also included some useful reminders around completing timesheets to help ensure payments to employed Personal Assistants are processed accurately and without delay. In partnership with Hertfordshire Fire and Rescue Service, we are pleased to share Hertfordshire County Council’s offer of fully funded training sessions for Personal Assistants.

These workshops focus on recognising and reducing fire risks in the home and offer important knowledge for those supporting individuals who receive care. Lastly, we would like to highlight HertsHelp – a free and confidential service that connects people with local advice, practical assistance, and community support. We hope you find this newsletter helpful and informative. As always, our team is here should you have any questions or require further support

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